Frequently asked questions.

1 . Do you deliver?

Answer: Yes, we offer delivery services for your convenience. Our team will ensure that your rental items are delivered safely and on time to your specified location.

2. Do you set up?

Answer: Absolutely! We not only deliver your rental items but also provide setup services to save you time and hassle. Our experienced team will handle the setup process, so you can focus on enjoying your event.

3. How does the $25 insurance work?

Answer: The $25 insurance fee offers coverage for accidental damage or minor mishaps that may arise during your rental period. This insurance provides assurance that you won't be held responsible for ordinary wear and tear or minor damages to rented items. However, please note that the insurance does not cover stolen property. We kindly remind you that all materials must be returned at the end of the rental period. If any damage does occur, please inform us, and we'll handle the situation accordingly.

4. How far in advance should I place my rental order?

Answer: We recommend placing your rental order as early as possible to ensure availability, especially for popular dates and items. However, we can accommodate last-minute requests depending on our current inventory and delivery schedule.

5. Can I make changes to my rental order after it has been confirmed?

Answer: Yes, we understand that plans may change. You can make changes to your rental order, such as adding or removing items, up to 48 hours before your scheduled delivery or pickup time. Please contact us as soon as possible to make any adjustments.

6. What payment methods do you accept?

Answer: Yes, we understand that plans may change. You can make changes to your rental order, such as adding or removing items, up to 48 hours before your scheduled delivery or pickup time. Please contact us as soon as possible to make any adjustments.

8. Do you offer discounts for large or multiple-day rentals?

Answer: Yes, we offer discounts for large orders and rentals extending over multiple days. Please contact us directly to discuss your specific needs and to receive a customized quote tailored to your event requirements.